At DATAGLOBIN, we are committed to protecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data, particularly in connection with our bioinformatics services, and outlines your rights under applicable data protection laws.

We regularly update this notice to reflect any changes in our data practices or legal requirements.

1. Who We Are
DATAGLOBIN LTD provides tailored bioinformatics services to laboratories, universities, and medical institutions worldwide. Our services include:

• Genomic Data Analysis (e.g., variant calling, genome annotation)
• Transcriptomic Analysis (e.g., RNA-Seq, expression analysis)
• Custom Bioinformatics Solutions (e.g., pipeline design, data mining)

We collect and process data to deliver these services responsibly and securely.

2. How We Protect Your Data
Dataglobin recognises the importance of data security and privacy. We apply technical and organisational safeguards to protect your personal data from:

• Unauthorised access
• Accidental loss or alteration
• Unlawful processing or disclosure

We enforce strict access controls, use secure hosting environments, and continually monitor for vulnerabilities in our systems and applications.

3. What Personal Data We Collect
We may collect and process the following types of personal data:

a) Directly Provided by You or Your Organisation

• Name, contact details (e.g., email, phone)
• Organisation details
• Professional role or job title
• Bioinformatics project-related information
• Account credentials for secure platforms

b) Automatically Collected

• IP address and device information
• Browser type and session activity
• Website usage analytics

c) Through Interactions with Us

• Support requests, survey responses
• Attendance in events, webinars or training

We only collect and process sensitive or health-related data (e.g., genomic information) as instructed by the client, with appropriate safeguards and lawful bases.

4. Legal Basis for Processing
We process personal data based on:

• Contractual necessity – to deliver our services
• Legitimate interests – to improve services and maintain contact
• Legal obligations – to comply with applicable laws
• Consent – where required for marketing or optional processing

You may withdraw your consent at any time by emailing info@dataglobin.com.

5. Data Sharing and Third Parties
We do not sell your data. We may share it with trusted third parties who:

• Host and maintain our platforms (e.g., secure cloud providers)
• Support service delivery (e.g., project management tools)
• Provide compliance or legal services

These partners act under our instructions, maintain confidentiality, and apply data protection measures consistent with our policies.

We may also disclose data to comply with legal obligations or in the event of a business merger or acquisition.

6. Data Retention and Security
We retain personal data only as long as necessary to:

• Fulfil our contractual and legal obligations
• Maintain secure access to projects and records
• Improve services and user experience

Data is securely deleted or anonymised when no longer needed. Genomic and sequencing data is handled with strict access controls and encryption standards.

7. Your Rights
Under the UK GDPR and other data laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Object to certain processing
• Request erasure of your data
• Restrict processing under specific conditions
• Data portability, where applicable

To exercise any of these rights, contact us at: privacy@dataglobin.com

8. Cookies and Tracking Technologies
We use cookies and tracking tools to:

• Analyse website usage
• Improve navigation and content
• Support marketing and outreach (e.g., webinars, whitepapers)

We do not use third-party ad tracking cookies. You may adjust cookie settings in your browser at any time.

9. Marketing Communications
With your consent, we may send updates, offers, and event invitations related to our services. You can opt out at any time via unsubscribe links or by emailing us.

10. CRM and Analytics
We may store business-related contact data (e.g., company details, roles, interactions) in secure CRM systems to:

• Manage client relationships
• Tailor communications
• Evaluate service interest and feedback

You can request to be removed from our CRM database at any time.

11. Contact Us
If you have questions or concerns regarding this Privacy Notice, or wish to make a complaint, please contact:

📧 info@dataglobin.com

You also have the right to contact the UK’s Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

12. Updates to this Privacy Notice
We may update this notice periodically. The latest version will always be available on our website at:
🌐 www.dataglobin.com/privacy